What is the Fishers SmartPass?
The Fishers SmartPass is an electronic access pass that will provide access to Geist Waterfront Park for Fishers residents.
A smartphone with your Fishers SmartPass, powered by OpenPath Mobile Access is required to be scanned to allow access to the park. Visitors may access the guest kiosks adjacent to the main entrance to call customer service. Much like a membership card for a gym, your Fishers SmartPass will be scanned via your smartphone and will not expire.
The Fishers SmartPass will allow one vehicle through the entrance gate at a time. The limit for the number of guests in your party is equivalent to the number of seat belts in your vehicle. Minors under the age of 16 are not permitted in the park without an adult. Once you have completed the SmartPass registration. You'll follow Next Steps to download the OpenPath app on your mobile device.
There are a few steps to set up your account and access Fishers SmartPass. We highly recommend viewing this video prior to registering to assist you in the registration process.
- What is the Fishers SmartPass?
The Fishers SmartPass is an electronic access pass. The access pass currently provides access to Geist Waterfront Park for Fishers residents. The Fishers SmartPass capabilities will be expanded in the future for other community amenities.
- How will I use my pass to get into the Geist Waterfront Park?
Geist Waterfront Park is open from dawn to dusk daily with gated access at the entrance of the park. Park-goers will use their smartphone to scan at the gated entrance.
- Will anyone be on site to open the gate if I forget my phone or pass?
A gate attendant will be present during the beach season. A smartphone with your Fishers SmartPass, or QR code for day passes, is required to be scanned to allow access to the Park.
- Is the Geist Waterfront Park the only location I need a SmartPass for?
Yes, currently this is the only park location and/or amenity that requires the Fishers SmartPass to gain entry.
- Can I register for a SmartPass onsite?
No. We recommend registering for a SmartPass a minimum of 15 minutes prior to arriving to Geist Waterfront Park. Parking day passes for non-residents must be purchased no later than 48 hours prior to park opening for the day you intend to visit.
- Who is eligible for the Fishers SmartPass?
Only residents with a Fishers-based address are eligible to register for a Fishers SmartPass. This includes residents with addresses in unincorporated areas.
- I’m not a Fishers resident. Can I get a Fishers SmartPass?
Currently, only residents with a Fishers address are eligible to sign up for a Fishers SmartPass. Specifically, residents of either Delaware or Fall Creek Township are considered Fishers residents under this policy.
- How much does it cost?
The Fishers SmartPass is free of charge.
- Do I need a pass for everyone in my family?
Access to Geist Waterfront Park requires one Fishers SmartPass per vehicle. Each individual in your party is not required to have their own Fishers SmartPass. Members of the same family, older than 18, should create their own pass as the Fishers SmartPass and OpenPath Mobile Access app is only accessed on the phone you used to set up your account.
- Do I need a new SmartPass every time I visit?
No. Much like a membership card for a gym or other membership-based organization, your Fishers SmartPass will be scanned via your smartphone and will not expire.
- Does my Smart Pass ever expire?
The City of Fishers will review accounts annually to determine if the account is inactive or active.
- How can I cancel or delete my Fishers SmartPass?
Contact Fishers SmartPass customer service at firstname.lastname@example.org.
- What if I don’t have a smartphone? Can I get a physical card?
If residents are unable to use a smartphone, a physical SmartPass is available. Residents must register online at playfishers.com/SmartPass and indicate they do not have a smartphone during registration. The user will be contacted when their Fishers SmartPass card is available for pickup at the City Services Building (3 Municipal Dr, Fishers, IN 46038; (317) 595-3111 ; Monday-Friday 8:30-4:30 p.m.).
- Does my Fishers SmartPass allow for cashless payment for concessions, towels, apparel, or rentals?
No, however, the City of Fishers anticipates offering this feature in the future.
- Is there a limit on the number of times I can visit the park per Fishers SmartPass?
There is no limit to the number of times you can visit the park. The Fishers SmartPass gives you access to the park and is considered unlimited.
- Is there a limit on the number of guests in my party per pass/resident?
The Fishers SmartPass will allow one vehicle through the gate at a time. The limit for the number of guests in your party is equivalent to the number of seat belts in your vehicle.
- Is there a minimum age requirement to enter the park without an adult?
Minors under the age of 16 are not permitted in the park without an adult. That said, minors between 16 and 18 are not permitted to sign up for their own Fishers SmartPass and must either access the park with an adult or enter via pedestrian access.
- If my child is visiting the park with another family, will they need their own pass?
No, any visitors under the age of 18 will be covered by the Fishers SmartPass holder entering the park.